STEP #1: ANGER
A woman passes her friend in a hallway, and the friend walks directly by her without making eye contact or saying hello. At first the woman feels angry.
STEP #2: FRUSTRATION, HURT & PAIN
If the woman is honest with herself, she can tell she felt hurt about being ignored, especially since her friend is important to her.
STEP #3: EXPECTATIONS
The woman was expecting to be greeted when walking past a friend because it’s socially appropriate. More deeply, she was expecting a emotional response like a smile or conversation since her friend is more than a casual acquaintance.
STEP #4: NEED
Beyond her expectations, the woman has an even deeper than normal need to be acknowledged, stemming from rejection she experienced as a child. Her friend walking by without acknowledging her triggered memories of pain and past rejections.